Shipping policy
Shipping Policy
Thank you for shopping with Nova Strive Pets.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Shipping Time
Estimated delivery time is approximately 5–10 business days within the United States. Delivery times may vary depending on carrier delays, holidays, weather conditions, or high order volume.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Shipping Delays
Please note that unexpected shipping delays may occasionally occur due to factors outside our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Nova Strive Pets is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
Contact Us
If you have any questions regarding your shipment, please contact us at:
zacharydylanf@gmail.com